Project Goals
Project Tasks
01
Optimize the process of interaction between clients and company managers
02
Expand catalog capabilities: information about availability of spare parts, quantity of remaining stock and the nearest delivery.
03
Bring the process of ordering spare parts to a unified algorithm
Design Concept
Login and registration
Product categories
Products are conveniently divided into categories on the portal.
Catalog
The catalog with advanced filter provides users with a quick search for necessary parts.
Orders
Lists orders placed by a customer, showing their composition and current status.
Claims
Lists of complaints submitted by the customer on the portal for previously received spare parts with the status of their consideration by OTIS.
Functionality
01.
User registration system
02.
Catalog with advanced product selection filter
03.
Calculation of stock and possible delivery time
04.
Informing customers through the portal catalog about availability, stock and delivery date of spare parts
05.
Basket system, which allows to form a set in the order, check the composition, change the quantity of goods
06.
API for data exchange between the portal and OTIS accounting system.
Results
The portal has improved the process of ordering components, providing effective interaction with customers and accelerating logistics operations. It also helped optimize the work of the company’s service department.
